Privacy Policy

Information We Collect

When you place an order, we collect only the personal information necessary to process and ship your purchase, including:

  • Name
  • Shipping address
  • Billing address (if different)
  • Email address
  • Phone number (if required for delivery)

How We Use Your Information

Your personal information is used solely for the following purposes:

  • Processing your order
  • Communicating with you regarding your order
  • Shipping your purchase
  • Providing customer support related to your order

We do not use your personal information for marketing purposes without your consent.

Sharing of Information

We do not sell, rent, or trade your personal information.

Information may only be shared with trusted service providers when necessary to complete your order, such as:

  • Shipping carriers
  • Secure payment processors

These providers receive only the information required to perform their services.

Data Retention

We retain personal information only for as long as necessary to fulfill your order and comply with applicable legal and accounting requirements.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: needlepoint-rimouski@telus.net

Last Updated: November 5, 2026